Trust & Safety
Your safety is our top priority. We combine AI technology with real human moderation to protect our community at every stage, so you can focus on finding the right person, not filtering out the wrong ones.
Identity & Verification
Confirm who's real, without exposing personal documents.
ID Verification (Blue Tick)
Optional government ID verification with visible badge.
Protects you: Confirms users are genuine and reduces catfishing risk.
Video Verification
Live video check with moderators to confirm identity without documents.
Protects you: Provides authenticity without sharing sensitive ID.
Age Assurance
AI age estimation with additional checks where required.
Protects you: Prevents underage access and protects vulnerable users.
Privacy & Control
You decide what's shared, with whom, and when.
Safe Usernames
Your real name and email are never shown publicly.
Protects you: Prevents stalking, unwanted contact, and being traced on social media.
Location Privacy
Shows only your nearest town or city, never your exact address or live location.
Protects you: Keeps your home and real-world location private.
Instant Blocking
Block any user immediately so they can no longer contact or see you.
Protects you: Puts you fully in control of who can interact with you.
Easy Reporting Tools
Report users or content quickly from within the platform.
Protects you: Allows rapid action against abuse or inappropriate behaviour.
Community Trust
How the community keeps itself accountable.
User Rating System
Every user has a reputation score based on behaviour and feedback.
Protects you: Helps you quickly judge who is trustworthy before engaging.
One-Click Feedback
Instantly upvote or downvote interactions with a single click.
Protects you: Encourages respectful behaviour and flags bad experiences early.
Off-Platform Contact Alerts
Detects attempts to move conversations to external apps like WhatsApp.
Protects you: Warns you about common scam tactics.
Active Protection
AI and human moderators working before harm reaches you.
Behaviour Monitoring (AI)
Automatically detects unusual or suspicious activity patterns.
Protects you: Identifies scammers, bots, or harmful users early.
Proactive Content Moderation
All images, videos, and text are screened on upload using AI and human review.
Protects you: Stops harmful or inappropriate content before it reaches users.
Swift Takedown Policy
Rapid response to requests to remove unauthorised or harmful content.
Protects you: Minimises exposure and protects your privacy and rights.
Explicit Image Protection
Potentially sensitive images are blurred with a warning before viewing.
Protects you: Prevents unwanted exposure to explicit content.
Support & Standards
We're here when you need us, and accountable to industry best practice.
24/7 Human Support
Real support team available via chat, phone, and messaging.
Protects you: Ensures fast help when you need it most.
Safe Dating Guidance
Helpful tips and reminders built into the platform.
Protects you: Supports safer decisions both online and when meeting in person.
Secure Infrastructure
Hosted on PCI-compliant cloud infrastructure with full SSL encryption (e.g. Microsoft Azure).
Protects you: Keeps your personal data, messages, and payments safe.
Industry Safety Standards
Aligned with best practices through our involvement with the Online Dating and Discovery Association.
Protects you: Ensures we follow and help shape global safety standards.